(To apply for this role please kindly submit your CV in a word format and write a few words about yourself so we can find out a little bit more about you and why you are applying for this particular position). If you are having trouble submitting the form, please email info@officecollective.com with your CV and cover letter.






    x

    Role Summary

    HR Operations Manager

    Posted on: 14, Nov 2024



    Details

    Location:Glasgow City

    Salary: £50000 – £50000

    Work Type: Permanent / Full Time

    HR Operations Manager
      
      
    Salary: Up to £50,000 (DOE)
    Location: Glasgow
      
    Our client
      
    Our client is a leading group of staffing specialists operating within the Technology, Engineering, Life Sciences, and Government sectors. With over 25 offices across the UK, EU, and US, they deliver high-quality, end-to-end staffing solutions.
      
      
    Role Overview:
      
    As the HR Operations Manager, you will lead and personally deliver an exceptional operational HR service across the Glasgow office. Managing a team of two HR Advisors and one HR Administrator, you will oversee a broad range of HR activities throughout the employment cycle. Your leadership will ensure the continuous improvement of all HR operations, aligning with our clients service principles.
      
      
    Key Responsibilities:
      

    • Team Leadership: Guide and develop the HR team to ensure high performance and potential.
    • Operational Excellence: Develop and monitor operating procedures and service standards to deliver consistent, high-quality HR services.
    • Policy Development: Create and implement new company policies.
    • Objective Setting: Establish and track HR team objectives.
    • Onboarding & Off-boarding: Oversee the entire process to ensure a seamless experience.
    • Reward Administration: Manage promotions, salary reviews, bonuses, and other incentives.
    • Project Collaboration: Work with the Head of HR on key projects.
    • Health & Safety Compliance: Ensure all activities meet legislative requirements.
    • HR Reporting: Develop and manage HR analytics and reporting.
    • Employee Relations: Support and guide HR Advisors on best practices.

      
      
    Skills Required:
      
    – Strong knowledge of HR principles, practices, and procedures.
    – Excellent communication skills, both verbal and written.
    – Strong organisational and time management abilities.
    – Analytical and problem-solving skills.
    – Proficiency in HR software and systems.
    – Strong interpersonal skills for building positive relationships.
    – Attention to detail and accuracy in data management.
    – Ability to work independently and as part of a team.
    – Knowledge of employment legislation and HR best practices.
    – Project management capabilities.
    – Ability to maintain confidentiality and handle sensitive information.
      
      
    Experience & Qualifications:
      
    Essential:
      
    – Proven experience as an HR Operations Manager or equivalent role.
    – Experience in a busy, diverse role with team management and hands-on administration.
    – Previous people management experience.
    – Expertise in HR policies and employee relations.
    – Experience providing expert advice and coaching on ER issues.
      
    Desirable:
      
    – Experience with European HR legislation in the Netherlands, Germany, or Belgium.
      
    Benefits:
      
    – 25 days annual leave (including bank holidays)
    – Discounted gym membership
    – Employee Assistance Programme
    – Death in service (x4)
    – Cycle to work scheme
    – Perks At Work
    – Eye tests
    – Flu jabs
    – Enhanced maternity and paternity packages
    – Additional full day annual leave for your birthday
    – Management Incentive Scheme
      
      
    Application Process:
      
    The interview process includes three stages: a telephone sift and two face-to-face interviews.
      
      
      
    Thank you for taking the time to apply for this role. Due to the vast amount of applications received, Office Collective can only respond to successful applicants. We wish you the best of luck with your job search.

    If you are interested in applying for this role to excel in the next stage of your career, then please apply below.
    Apply
    What our clients and candidates say

    “Thank you so much for your support these past few months and your assistance in helping me get this job. You really have been amazing!”

    Coco Young | Candidate

    Anouska and Michael are two of the most supportive, encouraging and empathetic recruiters I’ve ever been in touch with. They took the time to not only understand what I was looking for but also to really get to know me as a person, in turn, they played an integral role in finding my dream job. Thank you both so much, it’s been a pleasure!

    Fern, (candidate)

    We are extremely happy with the service that Office Collective and Michael personally has done for us –he has not only presented us with candidate with a speed of light, he has found a great selection of diverse candidates that we could pick from and in the end we found the absolute perfect fit. I really just wanted to highlight to you that myself and the CEO were super impressed with the work he has done! We will definitely be using you in the future exclusively for roles that you will be able to help us with and I will recommend to my professional network as well. Thank you!’

    Head of HR, Onyx Commodities

    Hey Anouska, just back from my first day and it was lovely. The team are all great and the spaces are gorgeous!

    Thanks to you and Michael again for all your help getting me in here, you have no idea how much I needed a change!

    Beth (Candidate)

    Anouska was the perfect balance of professionalism and approachability. She simplified every step of the hiring process and really supported me from my initial interviews to my first day at work. I would highly recommend her expert help and support to anyone looking for a new challenge or career change.

    Injy (Candidate)

    “I just wanted to send a note to say thank you for your time this week! It was really refreshing to meet someone in recruitment who doesn’t see you as a number and actually listens to what it is that you’re looking for and what would be best suited! First time I’ve come away from a recruiters meeting and felt confident……ever!”

    Chloe (Candidate)

    “Anouska is one of the most genuine and honest recruiters I have worked with, she understands people and most importantly gets to know you. She made my whole experience so easy and found me a job I genuinely enjoy going to every day!”

    Natalie (Candidate)

    Anouska and her team at Office Collective were a pleasure to work with, beyond the basics of a professional recruiter, Office Collective goes that extra mile to get to know you and what makes you tick. As a result, Office Collective placed me in the most challenging and rewarding role of my career to date. If you’re looking to take that next step, you’ll be in great hands with Office Collective. Highly recommend.

    Gemma (Candidate)

    “Very customer centric journey – from start to finish I was well informed and Office Collective were very kind and supportive. I got the job so, thank you!”

    Holly Smith (candidate)

    “From the first moment of connection through LinkedIn, Anouska demonstrated a uniquely empathetic approach to building a relationship with me. She is a talented, astute individual, with a genuine commitment to providing the best service possible. Her professionalism is a credit to her employer, and I have no hesitation in recommending her to others. I trust Anouska to provide the best, and most appropriate candidates to me. To date, she has not let me down once”.

    Edmund Monk I CEO I The Learning & Performance Institute

    “I enjoy working with the Office Collective. They consistently provide us with excellent candidates. They are quick, efficient and extremely transparent which is something I really appreciate”.

    Alan Fayolle I Group Managing Director I Foreverbeta

    “Office Collective helped me find my new position in London! Office Collective was very supportive and professional throughout the entire process. If anyone is looking for a new role or if you are looking to hire for your business I couldn’t recommend using Office Collective highly enough! I couldn’t be happier, and I am very excited to start my new career in London!”

    Kate (Candidate)

    If anyone is looking for outstanding recruitment going forwards I highly recommend Office Collective! After some very positive & successful hires for our business, I would like to spread the word. Office Collective is experienced in recruiting for entry level positions through to senior level roles across all industry sectors. Their specialist sectors are Office Support, HR, Marketing, Finance and Sales. We were very sceptical at first with using an outside recruiter, however they learnt the business and have performed extremely well.

    Daniel Price I Co-Founder I My 1st years

    “I would highly recommend Anouska and the team at Office Collective.  They took the time to find out what kind of role I needed and matched me perfectly.  Office Collective was always on the end of the phone and very supportive.  I’m now a year into my role and I’m happy to say we’re still in contact.  I would definitely go to Office Collective again for any recruitment needs.”

    Nadia (candidate)

    “Office Collective helped us secure a new Office Manager. They placed a number of candidates in front of us and listened and responded accordingly to our feedback. It took us only a few weeks to find the right person and she has settled in well and is doing a great job. We would definitely use Anouska and the team again should the need arise.”

    Director of Operations I City of London Group

    “We have worked with Office Collective on a number of recruitment searches including Executive Assistants, Sales Executives and Systems Trainers and every time they have delivered an excellent service. We have built a trusted relationship with the team and we will continue to work with them. We see them as a partner in helping to build a fantastic team at Informa.”

    Stephen Henderson | Group HR | Informa

    “I’ve found Office Collective to be extremely thorough and diligent. Their attention to detail and commitment to whatever role we put to them is why Office Collective are a preferred supplier”

    David Gabbie (Joint CEO) Beauty Bay

    “Anouska is an extremely efficient, commercial and helpful consultant who has sourced numerous roles for our firm. I would highly recommend her to anyone!”

    Jamie Beale | Partner | LXI REIT Advisors

    “Searching for a new job can sometimes be a daunting task but working with Office Collective to secure the next step in my career was an absolute pleasure. Not only were they friendly, professional and insightful, but the whole recruitment process was streamlined meaning I was able to secure employment a lot sooner than I had expected.  I was given all of the necessary information and support to help prepare for my interview and I can’t thank Office Collective enough! I couldn’t recommend working with the team more.”

    Laura (Candidate)

    “I always enjoy working with the team at Office Collective.  They are creative in their approach, focused on delivering the best candidates and great to work with throughout the process. I highly recommend working with them again in the future.”

    Adam Clyne I CEO I Coolr